Managing Conflict at Work - Acas publishes new guide for employers and employees

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Acas has published a new booklet, Managing conflict at work. It is designed to help employers and employees better understand and manage conflict at work. It covers the signs, causes, management and prevention of conflict as well as sources of help such as mediation or arbitration.

According to a recent CIPD report, the average cost associated with employment tribunal claims comes to almost £20,000 per employing organisation each year. Employers spend an average of 15 days management time dealing with a claim.

Many of these claims can start with situations such as employee problems not taken seriously, badly handled discipline interviews or misunderstandings between people - issues which if not dealt with, can become tribunal claims.

The advisory booklet can be downloaded from Acas' website and hard copies of the advisory booklet can be ordered from the publications orderline on 08702 429090.

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Acas publishes new guidance to help managers manage conflict at work effectively
Advisory booklet - Managing conflict at work

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