HMRC issues 20 million P2 PAYE notice of coding a year together with 10 million P3 explanatory leaflets. In response to customer research that showed that there was a lack of understanding of both the Notice itself and what makes up a tax code, HMRC began piloting a new design of form P2 in the South West of England in January 2004.

Evaluation of the results has now prompted HMRC to begin a staggered rollout of the new form to the rest of the country from 17 October 2005; with most of the rollout due to be completed by April 2006. The new P2 is a more personalised notice, incorporating only the details of the individual's tax code with the explanatory notes for their particular circumstances. The P3 leaflet has been discontinued.

...back to 24 November 2005

Source:
Working Together - Issue 23

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