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New Solution Enables Organizations to Create a Demand-Driven Workforce
CHELMSFORD, Mass. - June 19, 2006--As experts who empower organizations to effectively manage their workforce, Kronos(R) Incorporated today unveiled Workforce Central(R) 5.2. The innovative and comprehensive suite of applications enables organizations to staff, develop, deploy, track, and reward the workforce. Workforce Central 5.2 makes it possible for organizations to create a Demand-Driven Workforce Management environment by aligning complex workforces with business drivers, regulatory requirements, and employee needs to optimize organizational performance.
"Managing the workforce isn't rocket science; it's harder," said Peter George, chief technology officer at Kronos. "But Workforce Central provides the tools that enable organizations to manage a complex workforce. The application suite is developed by experts, built on the most advanced technology, and provides innovative solutions to solve complex business problems. By using Workforce Central, organizations can optimize their workforce and experience enterprise-wide benefits."
Adding business intelligence to workforce management
The latest version of Workforce Central offers Workforce Analytics(TM), Kronos' new workforce analytics solution. At the point of decision, Workforce Analytics provides the tools, visibility, and accountability needed to enable managers at all levels of an organization to make better workforce decisions aligned with business goals. Leading organizations such as Army and Air Force Exchange Services (AAFES), Texoma Healthcare System, and Towncare Dental are using the proven analytics solution.
"Labor costs typically represent about 50 percent of total expenses for not-for-profit hospitals like Texoma and overtime is the most challenging component to manage," said Ty Sweeney, CIO at Texoma Healthcare System. "The Kronos solutions provide us with visibility into real-time labor performance and trends. As a result, we are able to reduce overtime and improve financial performance."
With Workforce Analytics, managers have insight into business performance in areas such as per unit labor costs, cost per labor hour, time paid but not worked, cost of absenteeism, business volume demand versus labor needs, and assessment of excessive overtime usage. As a result, organizations reduce labor costs, increase productivity, and ultimately improve business performance.
Creating a demand-driven environment
The latest version of Workforce Central further extends Kronos' position as the leader in employee scheduling. Solution enhancements provide powerful decision support tools, which enable managers to deploy underutilized employees to where they are needed most. This maximizes productivity while ensuring compliance to labor standards and regulations. Organizations benefit by effectively aligning the workforce with business demands, which optimizes resources and improves the bottom line.
The enhanced solution enables organizations to create an environment where demand for product and services drives the workforce planning process. With the scheduling solution, organizations maximize revenue opportunities and resources by anticipating and preparing for surges in demand volume. As a result, staffing levels and qualifications are optimized to meet changing work requirements and quality and timeliness become competitive differentiators. By creating a demand-driven environment, organizations minimize overstaffing, payroll errors, and the costly premiums associated with overtime, contingent staff, and agency workers. The result is controlled labor costs.
"Kronos provides a centralized scheduling solution that enables us to create acuity- and census-driven schedules. As a result, our patients receive quality care and our employees are scheduled fairly," says Dave Imhoff, associate director of information services at St. Mary's Medical Center. "The latest version of Workforce Central validates Kronos' expertise in delivering software and services that improve the level of service we provide."
The latest version of Workforce Central also demonstrates Kronos' innovation and leadership in retail workforce management solutions with the availability of a new collaborative budgeting module, Workforce Operations Planner(TM). This advanced budgeting solution enables retailers to align corporate sales and labor planning with store execution. The solution leverages individual store labor profiles to create a demand-driven plan aligned with corporate goals. With Workforce Operations Planner, organizations can make real-time scheduling modifications based on changing internal and external drivers and their own operations calendar. These drivers, such as labor costs, competitive activity, weather, and union contracts, often affect a retailer's corporate objectives during the fiscal year, requiring the need to fine-tune the operating plan.
Improving business performance with innovative technology
Workforce Central is built from the ground up to enable CIOs and IT departments to confidently select Kronos to be one of their strategic enterprise application platforms. Workforce Central sets the standard for component-based, multi-tier enterprise applications.
Supporting a wide variety of databases, application/web servers, operating systems, and deployment strategies, Workforce Central is designed to seamlessly fit into virtually any existing IT environment. The solution scales to more than one million employees and is successfully deployed in thousands of small companies and hundreds of the world's largest enterprises. Workforce Central is built for high reliability and to deliver low cost of ownership. Its easily configurable rules engines, XML-based interface tools, web services APIs, and innovative promote-to-production and record retention capabilities provide customers with unparalleled time to value and agility to adapt to emerging business needs.
Availability
Workforce Central 5.2 is generally available. For more information regarding Kronos solutions call (800) 225-1561.
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