Outsourcing deal 'leads the way' for government efficiency

February 2008

~ HR and payroll outsourcing saves Council £50,000 ~

Dartford Borough Council is the first UK council to fully outsource its HR and payroll function, enabling it to meet government efficiency targets. Northgate HR will now manage the associated processes, saving an estimated £50,000 per year, and providing a more efficient and effective service to employees.

The first payroll run for Dartford Council's 400 employees is scheduled for April, underpinned by ResourceLink, Northgate HR's fully integrated HR and payroll solution. All HR functions including recruitment, absence management and employee retention have been outsourced to Northgate HR since October 2007.

"By outsourcing all HR and payroll we're able to take advantage of Northgate HR's expertise and vast experience in the area - it's a fantastic bank of knowledge we'd never have been able to replicate in-house," said Steve Brooks, Head of Finance and Resources at Dartford Borough Council. "We started to review our options to provide a better HR service to our internal customers and soon realised that the Northgate offer would transform the way we provide the service at a lower cost. It quickly became obvious that we should include payroll in the deal."

"As the first local council in the UK to outsource all of its HR and payroll processes, Dartford is setting the standard for other organisations which need to comply with government initiatives," said Sara Brown, public sector manager at Northgate HR. "It's an exciting time as the Council starts to reap the benefits of the service."

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