International payroll software and services expert, Patersons, has announced new offices in the US and Singapore as part of its global expansion.
Karen Paterson, group CEO, comments, "The new offices went live in January 2007 with a highly advanced technology infrastructure enabling us to provide our clients with 24-hour global support. Payroll is an important issue in company growth and merger and acquisition activity and the current climate is still very favourable for mergers and acquisitions with volumes in 2006 totalling 29% more than last year*.
"Emerging markets such as Asia Pacific are particular targets for fast-growing global organisations which appreciate our ability to provide one global contract, one point of contact and a fully integrated multilingual, multicurrency system with local expertise on tap. The integrated workflow process in our web-based software guarantees compliance with regulations such as Sarbanes-Oxley Act which is imperative in today's business environment, whilst being flexible enough to permit best practice on a country-by-country basis."
Based in Raleigh, North Carolina, the US centre will house a frontline IT helpdesk as well as managerial and implementation team. The Singapore centre will be a second regional hub as well as global training capability. Investment in first line support such as integrated case management, Voice over Internet Protocol (VoIP) telephony with integrated customer relationship management (CRM) will offer clients a one-stop-shop for first class customer care. VoIP allows calls to be rerouted seamlessly to regional support desks or local providers if appropriate.
The Singapore office will be led by Christopher von Mitschke-Collande who brings strong consultancy and integration skills along with in-depth knowledge of the Asia Pacific region. Directing the US office is Jim Haynes, formerly of IBM, Jim's strengths lie in consultancy and management of large IT projects. The new operations will provide services such as back office support, thought leadership, brand building, vendor and account management
Patersons offers a unique solution to international payroll simplifying this complex area and addressing real business problems - one contract, state of the art software creating a virtual payroll online environment and global real time control and compliance. Patersons Logon2 is an ASP-based solution which offers fast integration with any system from ERP to individual solutions.
* "They've never had it so good. Mergers and acquisitions volumes in 2006 are set to total a record $3,870bn, 29 per more than last year and 16 per cent above the previous high in 2000."" www.ft.com Mergers and acquisitions outlook Published: Dec 20, 2006
The Economist, 20 January 2007. "All sorts of records were broken in mergers and acquisitions in 2006. The value of announced M&A topped $4 trillion for the first time. Cash-only deals were worth almost $3 trillion and share-only transactions $602 billion. The combined price tag of European targets, almost $1.6 trillion, was the highest ever, and just pipped America's total. Cross-border deals were worth $1.3 trillion, another record, of which $219 billion went on American companies - $45 billion of this from Canada - and $210 billion on British firms. Finance, telecoms and property, which together accounted for 34% of the total volume, were the most popular targets."
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